Chapter 388-818 WAC

Last Update: 12/12/14

DEAF AND HARD OF HEARING SERVICES

WAC Sections

PURPOSE
388-818-0010What is the purpose of this chapter?
388-818-0020What does the office of the deaf and hard of hearing do?
388-818-0030What does the telecommunications access service do?
DEFINITIONS
388-818-0040What definitions apply to this chapter?
SOCIAL SERVICES FOR CLIENTS WITH HEARING LOSS
388-818-0050What social services relating to hearing loss are available to the public?
388-818-0060Who are qualified service providers?
TELECOMMUNICATIONS EQUIPMENT
388-818-0070Is telecommunications equipment available for clients?
388-818-0080What items are not included with telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—APPLICATION PROCESS
388-818-0090Who is eligible to apply for telecommunications equipment from TAS?
388-818-0100Who must certify an applicant's eligibility for telecommunications equipment from TAS?
388-818-0110How do applicants request specialized telecommunications equipment?
388-818-0120What types of income are included when requesting equipment from TAS?
388-818-0130How are applicants notified about decisions for telecommunications equipment?
388-818-0140What are reasons for denying telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—APPLICATION RENEWAL
388-818-0150When may clients renew their applications for telecommunications equipment?
388-818-0160How do clients renew their application for telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—NONPROFIT ORGANIZATIONS
388-818-0170Are nonprofit organizations eligible for telecommunications equipment?
388-818-0180What process do nonprofit organizations follow to receive telecommunications equipment from TAS?
TELECOMMUNICATIONS EQUIPMENT—PURCHASE AND LOAN
388-818-0190How much does an applicant have to pay for telecommunications equipment?
388-818-0200How does an applicant request a waiver (exception) of equipment cost?
388-818-0210What conditions must be met for a client to receive purchased telecommunication equipment?
388-818-0220When is telecommunications equipment owned by the client?
388-818-0230May clients return purchased telecommunications equipment?
388-818-0240When may telecommunications equipment be loaned to an applicant?
388-818-0250What are the conditions for loaning telecommunications equipment?
388-818-0260When does state-loaned equipment have to be returned to TAS?
388-818-0270May a person take loaned telecommunications equipment outside the state?
TELECOMMUNICATIONS EQUIPMENT—TRAINING
388-818-0280Will training be provided on the use and care of telecommunications equipment?
388-818-0290What services do trainers provide to clients?
TELECOMMUNICATION EQUIPMENT—REPLACEMENT
388-818-0300When may telecommunications equipment be replaced?
388-818-0310When may requests for replacement telecommunications equipment be denied?
TELECOMMUNICATION EQUIPMENT—RECONDITIONED
388-818-0320Who may receive reconditioned telecommunications equipment?
GRIEVANCE
388-818-0330May an applicant disagree with a DSHS decision about telecommunications equipment?
GRIEVANCE—RELAY SERVICES
388-818-0340What is a relay complaint?
388-818-0350What may a client do when dissatisfied with relay services?
388-818-0360May a client file a formal complaint about the relay service?
388-818-0370When is customer service available for clients?
388-818-0380May clients file their complaint about relay services with the FCC?
388-818-0390May the FCC file a complaint?
388-818-0400What documents must ODHH keep for complaints?
SIGN LANGUAGE INTERPRETERS STANDARDS IN COURTS
388-818-500How do I qualify to be on the list of sign language interpreters who work in Washington courts?
388-818-510What authority does ODHH have to establish these standards?
388-818-520What are the different categories of court interpreters?
388-818-530What are the requirements for certified court sign language interpreters?
388-818-540What are the requirements for certified court intermediary interpreters?
388-818-550Are there any ongoing requirements for court interpreters?
388-818-560If I have a criminal conviction in my history, am I automatically disqualified?
388-818-570What is included in the Washington courts training?
388-818-580How do I find out when and where training is available?
388-818-590How do I add my name to the court interpreter list?
388-818-600What sign language interpreters can be hired to work in Washington courts?
388-818-610Where may a court obtain a list of qualified interpreters?
388-818-620What are the standards for fee considerations that interpreters might charge a court?
388-818-630What recourse do I have if I disagree with ODHH's decision to omit or remove my name from the list?
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