Last Update: 12/12/14

Chapter 388-818 WAC

DEAF AND HARD OF HEARING SERVICES

WAC Sections

PURPOSE
What is the purpose of this chapter?
What does the office of the deaf and hard of hearing do?
What does the telecommunications access service do?
DEFINITIONS
What definitions apply to this chapter?
SOCIAL SERVICES FOR CLIENTS WITH HEARING LOSS
What social services relating to hearing loss are available to the public?
Who are qualified service providers?
TELECOMMUNICATIONS EQUIPMENT
Is telecommunications equipment available for clients?
What items are not included with telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—APPLICATION PROCESS
Who is eligible to apply for telecommunications equipment from TAS?
Who must certify an applicant's eligibility for telecommunications equipment from TAS?
How do applicants request specialized telecommunications equipment?
What types of income are included when requesting equipment from TAS?
How are applicants notified about decisions for telecommunications equipment?
What are reasons for denying telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—APPLICATION RENEWAL
When may clients renew their applications for telecommunications equipment?
How do clients renew their application for telecommunications equipment?
TELECOMMUNICATIONS EQUIPMENT—NONPROFIT ORGANIZATIONS
Are nonprofit organizations eligible for telecommunications equipment?
What process do nonprofit organizations follow to receive telecommunications equipment from TAS?
TELECOMMUNICATIONS EQUIPMENT—PURCHASE AND LOAN
How much does an applicant have to pay for telecommunications equipment?
How does an applicant request a waiver (exception) of equipment cost?
What conditions must be met for a client to receive purchased telecommunication equipment?
When is telecommunications equipment owned by the client?
May clients return purchased telecommunications equipment?
When may telecommunications equipment be loaned to an applicant?
What are the conditions for loaning telecommunications equipment?
When does state-loaned equipment have to be returned to TAS?
May a person take loaned telecommunications equipment outside the state?
TELECOMMUNICATIONS EQUIPMENT—TRAINING
Will training be provided on the use and care of telecommunications equipment?
What services do trainers provide to clients?
TELECOMMUNICATION EQUIPMENT—REPLACEMENT
When may telecommunications equipment be replaced?
When may requests for replacement telecommunications equipment be denied?
TELECOMMUNICATION EQUIPMENT—RECONDITIONED
Who may receive reconditioned telecommunications equipment?
GRIEVANCE
May an applicant disagree with a DSHS decision about telecommunications equipment?
GRIEVANCE—RELAY SERVICES
What is a relay complaint?
What may a client do when dissatisfied with relay services?
May a client file a formal complaint about the relay service?
When is customer service available for clients?
May clients file their complaint about relay services with the FCC?
May the FCC file a complaint?
What documents must ODHH keep for complaints?
SIGN LANGUAGE INTERPRETERS STANDARDS IN COURTS
How do I qualify to be on the list of sign language interpreters who work in Washington courts?
What authority does ODHH have to establish these standards?
What are the different categories of court interpreters?
What are the requirements for certified court sign language interpreters?
What are the requirements for certified court intermediary interpreters?
Are there any ongoing requirements for court interpreters?
If I have a criminal conviction in my history, am I automatically disqualified?
What is included in the Washington courts training?
How do I find out when and where training is available?
How do I add my name to the court interpreter list?
What sign language interpreters can be hired to work in Washington courts?
Where may a court obtain a list of qualified interpreters?
What are the standards for fee considerations that interpreters might charge a court?
What recourse do I have if I disagree with ODHH's decision to omit or remove my name from the list?
Site Contents
Selected content listed in alphabetical order under each group