What records must a licensee maintain at the licensed location?
Do licensees have to notify the director of changes in ownership, officers, directors, or managing employees?
Collection agency fees.
Are licensees required to notify the director of lawsuits, judgments, etc., involving the licensee or its employees?
What are the licensees' obligations when transferring an interest in a collection agency?
Disclosure of rate of interest.
Does a collection agency have to notify the credit reporting agency when the debt is satisfied?
Brief adjudicative proceedings—When they can be used.
Conduct of brief adjudicative proceedings.
Appeal process for brief adjudicative proceedings.
Objections to brief adjudicative proceedings and conversion to formal adjudicative hearings.