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WAC 296-17A-4904

Agency filings affecting this section

Classification 4904.

4904-00 Clerical office, N.O.C.
Applies to those employees whose job duties and work environment meet all the conditions of the general reporting rules covering clerical office standard exception employees who are not covered by another classification (N.O.C.) assigned to their employer's account. Duties of clerical office personnel contemplated by this classification are limited to:
• Answering telephones;
• Creating or maintaining computer software, technical drafting;
• Creating or maintaining financial, employment, personnel or payroll records;
• Handling correspondence;
• Composing informational material on a computer.
Special note: When considering this classification, care must be taken to look beyond titles of employees. Employees may or may not qualify for this classification with occupational titles such as, but not limited to:
• Cashiers;
• Clerks;
• Ticket sellers.
This is a restrictive classification; the qualifying factor is that all the conditions of the general reporting rules covering standard exception employees have been met.
4904-13 Clerical office: Insurance companies, agents or brokers
Applies to clerical office employees of insurance companies, including insurance agents or brokers who perform duties exclusively of clerical nature and without an interchange of labor between clerical and nonclerical duties. This classification is limited to duties defined as:
• Assisting walk-in customers;
• Handling correspondence such as the preparation of insurance policies and billing;
• Maintaining personnel and payroll records;
• Performing the necessary computer work;
• Responding to telephone inquiries;
• Receiving and processing payments and invoices.
Special note: Individuals performing duties as an agent, broker, or solicitor (and holding a license as issued by the office of the insurance commissioner) are exempt from coverage as specified in RCW 51.12.020(11) and 48.17.010. To elect voluntary coverage these individuals must submit a completed optional coverage form to the department. In addition, care should be exercised to determine if the insurance company employs individuals such as receptionists, bookkeepers, or claims clerks who perform clerical duties which may include the incidental taking of insurance applications and receiving premiums in the office of an agent or broker. Such individuals may or may not hold a license as issued by the office of the insurance commissioner, and are not deemed to be a solicitor, agent or broker when compensation is not related to the volume of such applications, insurance, or premiums. In these instances, the clerical individuals fall under mandatory workers' compensation coverage, and do not meet the requirements to be exempt from coverage as specified in RCW 51.12.020(11).
4904-17 Clerical office: Employee leasing companies
Applies to clerical office employees of employee leasing companies. This classification requires that clerical office employees perform duties exclusively of a clerical nature, without an interchange of labor between clerical and nonclerical duties, and that these duties be performed in an area or areas separated from the operative hazards of the business. This classification is limited to duties defined as:
• Handling correspondence such as preparing and processing billing statements and forms;
• Maintaining personnel and payroll records;
• Receptionist and administrative duties;
• Responding to telephone inquiries;
• Performing the necessary computer entry work.
Special note: This is a standard exception classification and is not to be assigned unless all the conditions of the general reporting rule covering clerical office standard exception employees have been met.
4904-20 Community action organizations - Clerical office employees
Applies to organizations performing an array of services to support the local community and citizens in need. The services provided by community action organizations include:
• After school care;
• Alternative schools;
• Child care;
• Counseling and assistance;
• Decent, safe and sanitary living accommodations for low-income or needy citizens;
• Drug and alcohol recovery programs;
• Employment or independence training;
• Food and clothing banks;
• In-home chore services;
• Meals;
• Medical services;
• Transitional or emergency housing;
• Weatherization.
This classification includes employees whose work duties include administrative office work such as:
• Answering phones;
• Completing correspondence and forms;
• Reception work;
• Computer work;
• Maintaining financial, personnel and payroll records;
• Conducting meetings;
• Providing counseling services within the offices of the organization.
All work is performed exclusively in an office environment where no other types of work are conducted, and the office is separated from any other work activity by walls, partitions, or other physical barriers. Work performed outside of the office is limited to banking or post office type duties performed by workers who qualify for this classification. A worker's reported hours may not be divided between this classification and any other risk classifications.
Excluded from this risk classification are all other employees including:
• Administrative employees whose duties are not performed exclusively in an administrative office, who are to be reported in risk classification 5308-20;
• Chore workers/home service workers who are to be reported in classification 6511-20;
• Employees who perform labor such as food bank operations, driving, weatherization, janitorial, property management, maintenance and repair work which are to be reported in risk classification 1501-20;
• Medical, dental or nursing professionals;
• Housing authorities which are to be reported in 1501-01 and 5306-26;
• Volunteers who are to be reported separately in classification 6901;
• Welfare special works programs which are to be reported in 6505;
• Work activity centers which are to be reported in 7309.
See classifications 1501-20 and 5308-20 for other community action operations.
[Statutory Authority: RCW 51.04.020, 51.16.035, and 51.16.100. WSR 12-11-109, § 296-17A-4904, filed 5/22/12, effective 7/1/12. Statutory Authority: RCW 51.16.035, 51.16.100, 51.04.020(1). WSR 10-18-024, § 296-17A-4904, filed 8/24/10, effective 10/1/10. Statutory Authority: RCW 51.16.035, 51.16.100, and 2007 c 324. WSR 07-24-045, § 296-17A-4904, filed 12/1/07, effective 1/1/09. WSR 07-01-014, recodified as § 296-17A-4904, filed 12/8/06, effective 12/8/06. Statutory Authority: RCW 51.16.035. WSR 99-18-068, § 296-17-653, filed 8/31/99, effective 10/1/99; WSR 98-18-042, § 296-17-653, filed 8/28/98, effective 10/1/98; WSR 85-24-032 (Order 85-33), § 296-17-653, filed 11/27/85, effective 1/1/86; WSR 85-06-026 (Order 85-7), § 296-17-653, filed 2/28/85, effective 4/1/85; WSR 83-24-017 (Order 83-36), § 296-17-653, filed 11/30/83, effective 1/1/84; Order 73-22, § 296-17-653, filed 11/9/73, effective 1/1/74.]