All long-term care denials must be made within thirty days after receipt of a written request made by a policyholder or certificate holder, or his or her representative. All denials of long-term care claims by the issuer must provide a written explanation of the reasons for the denial and make available to the policyholder or certificate holder all information directly related to the denial.
The Legislature website will be intermittently unavailable from 7AM to 7PM, Saturday, October 24 for scheduled maintenance. We apologize for the inconvenience.
