PERMANENT RULES
(Basic Health)
Date of Adoption: September 12, 2002.
Purpose: These amendments clarify the requirements and schedule for verifying continued eligibility for subsidized basic health coverage (recertification) and incorporate criteria for imposing penalties.
Citation of Existing Rules Affected by this Order: Amending WAC 182-25-040, 182-25-085, and 182-25-090.
Statutory Authority for Adoption: RCW 70.47.050.
Other Authority: RCW 70.47.060(9) and section 212(5), chapter 371, Laws of 2002.
Adopted under notice filed as WSR 02-15-180 on July 24, 2002.
Changes Other than Editing from Proposed to Adopted Version: The word "legal" before "guardian" in WAC 182-25-040(1) has been deleted, so that sentence reads: "Applications for enrollment of children under the age of eighteen must be signed by the child's parent of guardian..." This change, which reflects current documentation requirements, was inadvertently omitted in the draft.
Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 0, Repealed 0; or Recently Enacted State Statutes: New 0, Amended 3, Repealed 0.
Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.
Number of Sections Adopted on the Agency's Own Initiative: New 0, Amended 3, Repealed 0.
Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 3, Repealed 0.
Number of Sections Adopted Using Negotiated Rule Making:
New 0,
Amended 0,
Repealed 0;
Pilot Rule Making:
New 0,
Amended 0,
Repealed 0;
or Other Alternative Rule Making:
New 0,
Amended 3,
Repealed 0.
Effective Date of Rule:
Thirty-one days after filing.
September 12, 2002
Melodie H. Bankers
Rules Coordinator
OTS-5867.4
AMENDATORY SECTION(Amending Order 99-06, filed 11/18/99,
effective 12/19/99)
WAC 182-25-040
Enrollment in the plan.
(1) Any
individual applying for enrollment in BHP must submit a
signed, completed BHP application for enrollment. Applications for enrollment of children under the age of
eighteen must be signed by the child's parent or ((legal))
guardian, who shall also be held responsible for payment of
premiums due on behalf of the child. If an applicant is
accepted for enrollment, the applicant's signature
acknowledges the applicant's obligation to pay the monthly
premium in accordance with the terms and conditions identified
in the member handbook. Applications for subsidized
enrollment on behalf of children under the age of nineteen
shall be referred to the department of social and health
services for Medicaid eligibility determination, unless the
family chooses not to access this option.
(2) Each applicant shall list all eligible dependents to be enrolled and supply other information and documentation as required by BHP and, where applicable, DSHS medical assistance.
(a) Documentation ((will be required)), showing the
amount and sources of the applicant's gross family income is
required. Documentation will include a copy of the
applicant's most recently filed federal income tax form,
and/or other documentation that shows year-to-date income, or
income for the most recent thirty days or complete calendar
month as of the date of application. Applicants who were not
required to file a federal income tax return may be required
to provide verification of nonfiling status. An average of
documented income received over a period of several months may
be required for purposes of eligibility determination.
(b) Documentation of Washington state ((residency shall
also be required)) residence, displaying the applicant's name
and address is required, for example, a copy of a current
utility bill or rent receipt. Other documentation may be
accepted if the applicant does not have a physical residence,
for example, a signed statement from a person or other entity
who is providing temporary shelter.
(c) BHP may request additional information from
applicants for purposes of establishing or verifying
eligibility, premium responsibility or ((managed health care
system)) MHCS selection.
(d) Submission of incomplete or inaccurate information
may delay or prevent an applicant's enrollment in BHP. Intentional submission of false information ((may)) will
result in disenrollment of the subscriber and all enrolled
dependents.
(3) Each member may be enrolled in only one BHP account. Each family applying for enrollment must designate a ((managed
health care system)) MHCS from which the applicant and all
enrolled dependents will receive covered services. All
applicants from the same family who are covered under the same
account must receive covered services from the same ((managed
health care system)) MHCS (with the exception of cases in
which a subscriber who is paying for BHP coverage for his/her
dependent who lives in a different service area). No
applicant will be enrolled for whom designation of a ((managed
health care system)) MHCS has not been made as part of the
application for enrollment. ((The administrator will
establish)) Procedures for the selection of ((managed health
care systems, which will include conditions under which an
enrollee may change from one managed health care system to
another. Such procedures will allow enrollees to)) MHCS are
set forth in the BHP member handbook. Generally, enrollees
may change from one ((managed health care system)) MHCS to
another only during open enrollment((, or otherwise upon
showing of)) or if they are able to show good cause for the
transfer, for example, when enrollees move to an area served
by a different MHCS or where they would be billed a higher
premium for their current MHCS.
(4) When a ((managed health care system)) MHCS assists
BHP applicants in the enrollment process, it must provide them
with the toll-free number for BHP and information on all MHCS
available within the applicant's county of residence and the
estimated premiums for each available MHCS.
(5) If specific funding has been appropriated for that purpose, insurance brokers or agents who have met all statutory and regulatory requirements of the office of the insurance commissioner, are currently licensed through the office of the insurance commissioner, and who have completed BHP's training program, will be paid a commission for assisting eligible applicants to enroll in BHP.
(a) Individual policy commission: Subject to availability of funds, and as a pilot program, BHP will pay a one-time fee to any currently licensed insurance broker or agent who sells BHP to an eligible individual applicant if that applicant has not been a BHP member within the previous five years.
(b) Group policy commission: Subject to availability of funds, and as a pilot program, fees paid for the sale of BHP group coverage to an eligible employer will be based on the number of employees in the group for the first and second months of the group's enrollment.
(c) Insurance brokers or agents must provide the
prospective applicant with the BHP toll-free information
number and inform them of BHP benefits, limitations,
exclusions, waiting periods, co-payments, all ((managed health
care systems)) MHCSs available to the applicant within his/her
county of residence and the estimated premium for each of
them.
(d) All statutes and regulations of the office of the insurance commissioner will apply to brokers or agents who sell BHP, except they will not be required to be appointed by the MHCS.
(e) BHP will not pay renewal commissions.
(6) Except as provided in WAC 182-25-030(6), applications for enrollment will be reviewed by BHP within thirty days of receipt and those applicants satisfying the eligibility criteria and who have provided all required information, documentation and premium payments will be notified of their effective date of enrollment.
(7)(a) Eligible applicants will be enrolled in BHP in the order in which their completed applications, including all required documentation, have been received by BHP, provided that:
(((a))) (i) At least one MHCS is accepting new enrollment
in the program for which the applicant is applying and from
the geographic area where the applicant lives; and
(((b))) (ii) The applicant also remits full payment of
the first premium bill to BHP by the due date specified by
BHP.
(b) In the event a reservation list is implemented, eligible applicants will be enrolled in accordance with WAC 182-25-030(6).
(8) An open enrollment period of at least twenty consecutive days will be held annually. During this open enrollment period, enrollees may apply to enroll additional family members or to transfer their enrollment to a different MHCS, provided the MHCS selected is accepting new enrollment for the enrollee's program in the geographic area where the enrollee lives.
(9) Not all family members are required to apply for enrollment in BHP; however, any family member for whom application for enrollment is not made at the same time that other family members apply, may not subsequently enroll as a family member until the next open enrollment period, unless the subscriber has experienced a "qualifying change in family status." "Qualifying changes in family status" include:
(a) The loss of other health care coverage, for a family member who has previously waived coverage, provided BHP receives the family member's application within thirty days of the loss of other coverage, along with proof of the family member's continuous medical coverage from the date the subscriber enrolled in BHP;
(b) Marriage or assuming custody or dependency of a child or adult dependent (other than newborn or newly adopted children), provided BHP receives the new family member's application within thirty days of the change in family status; or
(c) Addition of an eligible newborn child or a child newly placed for adoption provided BHP receives the child's application for enrollment within sixty days of the date of birth or placement for adoption. These children may be enrolled effective from the date of birth or placement for adoption.
(10) ((On a schedule approved by the administrator, BHP
will request verification of information from all or a subset
of enrollees ("recertification"), requiring new documentation
of income to determine if the enrollee has had a change in
income that would result in a different subsidy level.))
Subscribers must notify BHP of any changes that could affect
their eligibility or subsidy or their dependents' eligibility
or subsidy:
(a) Within thirty days of the end of the first month of receiving an increased income; or
(b) Within thirty days of a change other than an income change (for example, a change in family size or address).
(11) BHP will verify the continuing eligibility of enrollees through the recertification process at least once every twelve months. Upon request of BHP, enrollees must submit evidence satisfactory to BHP, proving their continued eligibility for enrollment and for the premium subsidy they are receiving.
(a) BHP will verify income through comparison with other state and federal agency records or other third-party sources.
(b) If the enrollee's income on record with other agencies or third-party source differs from the income the enrollee has reported to BHP, or if questions arise concerning the documentation submitted, BHP will require updated documentation from the enrollee to prove continued eligibility for the subsidy they are receiving. At that time, BHP may also require updated documentation of residence to complete the recertification process.
(c) Enrollees who have been enrolled in BHP six months or more and have not provided updated income documentation for at least six months will be required to submit new income documentation if their wage or salary income cannot be compared to an independent source for verification.
(12) In addition to verification of income, enrollees must annually submit documentation satisfactory to BHP of the following:
(a) Washington state residence;
(b) Full-time student status for dependent students age nineteen through twenty-two; and
(c) Medicare ineligibility for enrollees age sixty-five or over.
(13) For good cause such as, but not limited to, when
information received indicates a change in income or a source
of income the enrollee has not reported, BHP may require
((recertification on a more widespread or more frequent
basis)) enrollees to provide verification required in
subsections (11) and (12) of this section more frequently,
regardless of the length of time since their last
recertification.
(14) Enrollees who fail to comply with a recertification
request will be ((converted to nonsubsidized enrollment for at
least one month, until new income documentation has been
submitted and processed. Each enrollee is responsible for
notifying BHP within thirty days of any changes which could
affect the enrollee's eligibility or premium responsibility))
disenrolled, according to the provisions of WAC 182-25-090
(2)(f).
(15) If, as a result of recertification, BHP determines that an enrollee has not reported income or income changes accurately, the enrollee will be subject to the provisions of WAC 182-25-085.
[Statutory Authority: RCW 70.47.050, 70.47.060 and 70.47.100. 99-24-005 (Order 99-06), § 182-25-040, filed 11/18/99, effective 12/19/99. Statutory Authority: RCW 70.47.050 and 70.47.060. 99-16-022 (Order 99-02), § 182-25-040, filed 7/26/99, effective 8/26/99. Statutory Authority: RCW 70.47.050. 98-07-002, § 182-25-040, filed 3/5/98, effective 4/5/98; 97-15-003, § 182-25-040, filed 7/3/97, effective 8/3/97; 96-15-024, § 182-25-040, filed 7/9/96, effective 8/9/96.]
(a) Bill the enrollee for the amount of subsidy overpaid by the state; or
(b) If the overpayment was due to fraud, intentional misrepresentation of information, or withholding information that the enrollee knew or should have known was material or necessary to accurately determine the premium, impose civil penalties of up to two hundred percent of the subsidy overpayment.
(2) Any ((HCA)) BHP determination under subsection (1) of
this section is subject to the enrollee appeal provisions in
WAC 182-25-105.
(3) When a decision under subsection (1)(a) of this
section is final, ((the HCA)) BHP may establish a payment
schedule and, for enrollees who remain enrolled in BHP, will
collect the amount owed through future premium statements.
Enrollees who disenroll prior to paying the full amount of the
subsidy overpayment may continue the payment plan previously
approved by BHP or may be billed for the entire amount due.
BHP may charge interest for the amount past due, at the rate
specified under RCW 43.17.240 and rules promulgated
thereunder. The payment schedule will be for a period of no
more than six months, unless ((the HCA)) BHP approves an
alternative payment schedule requested by the enrollee. When
a payment schedule is established, ((the HCA)) BHP will send
the enrollee advance written notice of the schedule and the
total amount due. The total amount due each month will
include the regular monthly premium plus charges for subsidy
overpayment. If an enrollee does not pay the amount due,
including charges for subsidy overpayment, the enrollee and
all family members enrolled on the account will be disenrolled
for nonpayment under WAC 182-25-090 (2)(b).
(4) When a final decision is made under subsection (1)(b)
of this section ((becomes final, the HCA)), BHP will send the
enrollee notice that payment of the civil penalty is due in
full within thirty days after the decision becomes final,
unless ((the HCA)) BHP approves a different due date at the
enrollee's request. If the enrollee does not pay the civil
penalty by the due date, the enrollee and all family members
on the account will be disenrolled for nonpayment under WAC 182-25-090 (2)(c).
(5) Individuals who are disenrolled from BHP may not
reenroll until charges for subsidy overpayments or civil
penalties imposed under subsection (1) of this section have
been paid or ((the HCA)) BHP has approved a payment schedule
and all other requirements for enrollment have been met.
(6) ((The HCA)) BHP will take all necessary and
appropriate administrative and legal actions to collect the
unpaid amount of any subsidy overpayment or civil penalty,
including recovery from the enrollee's estate.
(7) Enrollees under employer group or financial sponsor
group coverage who do not follow the income reporting
procedures established by BHP and their employer or financial
sponsor may be billed directly by ((the HCA)) BHP for subsidy
overpayments or civil penalties assessed under subsection (1)
of this section. Enrollees who do not pay the amount due will
be disenrolled under WAC 182-25-090 (2)(b) or (c). Enrollees
who are disenrolled for nonpayment of a subsidy overpayment or
civil penalties will be excluded from the minimum
participation calculation for employer groups under WAC 182-25-050(2).
[Statutory Authority: RCW 70.47.050, 70.47.060 and 70.47.090. 99-12-033 (Order 99-01), § 182-25-085, filed 5/26/99, effective 6/26/99.]
(2) BHP may disenroll any enrollee or group from BHP for good cause, which includes:
(a) Failure to meet the eligibility requirements set forth in WAC 182-25-030, 182-25-050, 182-25-060, and 182-25-070;
(b) Nonpayment of premium under the provisions of
subsection (((5))) (6) of this section;
(c) Nonpayment of civil penalties assessed under WAC 182-25-085;
(d) Changes in MHCS or program availability when the enrollee's MHCS will no longer be available to him or her and no other MHCS in the area where the enrollee lives is accepting new enrollment in the enrollee's program;
(e) Repeated failure to pay co-payments in full on a timely basis;
(f) Fraud, intentional misrepresentation of information or withholding information that the enrollee knew or should have known was material or necessary to accurately determine their eligibility or premium responsibility, failure to provide requested verification of eligibility or income, or knowingly providing false information;
(g) Abuse or intentional misconduct;
(h) Danger or threat to the safety or property of the MHCS or the health care authority or their staff, providers, patients or visitors; and
(i) Refusal to accept or follow procedures or treatment determined by a MHCS to be essential to the health of the enrollee, when the MHCS has advised the enrollee and demonstrated to the satisfaction of BHP that no professionally acceptable alternative form of treatment is available from the MHCS.
(3) In addition to being disenrolled, any enrollee who knowingly provides false information to BHP or to a participating managed health care system may be held financially responsible for any covered services fraudulently obtained through BHP.
(((3))) (4) At least ten days prior to the effective date
of disenrollment under subsection (2)(a) and (c) through (i)
of this section, BHP will send enrollees written notice of
disenrollment.
(a) The notice of disenrollment will:
(i) State the reason for the disenrollment;
(ii) State the effective date of the disenrollment;
(iii) Describe the procedures for disenrollment; and
(iv) Inform the enrollee of his or her right to appeal the disenrollment decision as set forth in WAC 182-25-100 and 182-25-105.
(b) The notice of disenrollment will be sent to both the employer or sponsor and to all members of an employer group, home care agency group or financial sponsor group that is disenrolled under these provisions. Enrollees affected by the disenrollment of a group account will be offered coverage under individual accounts. Coverage under individual accounts will not begin unless the premium for individual coverage is paid by the due date for the coverage month. A one-month break in coverage may occur for enrollees who choose to transfer to individual accounts.
(((4))) (5) Enrollees covered under BHP Plus or receiving
maternity benefits through medical assistance will not be
disenrolled from those programs when other family members lose
BHP coverage, as long as they ((are still)) remain eligible
for those programs.
(((5))) (6) Under the provisions of this subsection, BHP
will suspend or disenroll enrollees and groups who do not pay
their premiums when due, including amounts owed for subsidy
overpayment, if any. Partial payment or payment by check
which cannot be processed or is returned due to nonsufficient
funds will be regarded as nonpayment.
(a) At least ten days before coverage will lapse, BHP
will send a delinquency notice to each subscriber whose
premium payment has not been received by the due date. The
delinquency notice will include a ((delinquency)) final due
date and a notice that BHP coverage will lapse unless payment
is received by the ((delinquency)) final due date.
(b) Except as provided in (c) of this subsection,
coverage will be suspended for one month if an enrollee's
premium payment is not received by the ((delinquency)) final
due date, as shown on the delinquency notice. BHP will send
written notice of suspension to the subscriber, stating:
(i) The effective date of the suspension;
(ii) The due date by which payment must be received to restore coverage after the one-month suspension;
(iii) The subscriber and any enrolled dependents will be disenrolled if payment is not received by the final due date; and
(iv) The enrollee's right to appeal under WAC 182-25-105.
(c) Enrollees whose premium payment has not been received by the delinquency due date, and who have been suspended twice within the previous twelve months will be disenrolled for nonpayment as of the effective date of the third suspension.
(d) Enrollees who are suspended and do not pay the
premium for the next coverage month by the due date on the
notice of suspension will be immediately disenrolled and
issued a notice of disenrollment ((as provided in subsection
(3)(a) of this section)), stating:
(i) The effective date of the disenrollment; and
(ii) The enrollee's right to appeal under WAC 182-25-105.
(((6))) (7)(a) Enrollees who voluntarily disenroll or are
disenrolled from BHP may not reenroll for a period of twelve
months from the date their coverage ended and until all other
requirements for enrollment have been satisfied. An exception
to this provision will be made for:
(i) Enrollees who left BHP for other health insurance, who are able to provide proof of continuous coverage from the date of disenrollment, and who apply to reenroll in BHP within thirty days of losing the other coverage;
(ii) Enrollees who left BHP because they lost eligibility and who subsequently become eligible to reenroll; and
(iii) Persons enrolling in subsidized BHP, who had enrolled and subsequently disenrolled from nonsubsidized BHP under subsection (1) or (2)(b) of this section while waiting on a reservation list for subsidized coverage.
(iv) Enrollees who were disenrolled by BHP because no MHCS was contracted to serve the program in which they were enrolled in the geographic area where they live; these enrollees may reenroll, provided all enrollment requirements are met, if a MHCS begins accepting enrollment for their program in their area or if they become eligible and apply for another BHP program.
(b) An enrollee who is required to wait twelve months for
reenrollment under (a) of this subsection ((and who has been
waiting on a reservation list for subsidized BHP)) may not
reenroll prior to the end of the required twelve-month wait. If ((the)) an enrollee satisfies the required twelve-month
wait ((for reenrollment)) after applying for subsidized
coverage and while ((on the reservation list)) waiting to be
offered coverage, enrollment will not be completed until
funding is available to enroll him or her ((from the
reservation list)).
[Statutory Authority: RCW 70.47.050, 70.47.060 and 70.47.100. 99-24-005 (Order 99-06), § 182-25-090, filed 11/18/99, effective 12/19/99. Statutory Authority: RCW 70.47.050, 70.47.060 and 70.47.090. 99-12-033 (Order 99-01), § 182-25-090, filed 5/26/99, effective 6/26/99. Statutory Authority: RCW 70.47.050. 98-07-002, § 182-25-090, filed 3/5/98, effective 4/5/98; 97-15-003, § 182-25-090, filed 7/3/97, effective 8/3/97; 96-15-024, § 182-25-090, filed 7/9/96, effective 8/9/96.]