PERMANENT RULES
Date of Adoption: April 23 [May 1], 2002.
Purpose: USDA released new regulations to be implemented October 1, 2002. The changes incorporated from the regulations to this rule affect all of the WIC food delivery system including the length of the contract period, how WIC conducts training, how WIC selects retailers for participation, monitoring, and compliance, sanctions for violations in the food stamp program and what can and can not be appealed.
Citation of Existing Rules Affected by this Order: Amending WAC 246-790-010, 246-790-065, 246-790-070, 246-790-080, 246-790-085, 246-790-090, 246-790-100, 246-790-120, and 246-790-130.
Statutory Authority for Adoption: RCW 43.70.120.
Other Authority: 7 C.F.R. 246.
Adopted under notice filed as WSR 02-07-020 on March 11, 2002.
Number of Sections Adopted in Order to Comply with Federal Statute: New 0, Amended 0, Repealed 0; Federal Rules or Standards: New 0, Amended 6, Repealed 0; or Recently Enacted State Statutes: New 0, Amended 0, Repealed 0.
Number of Sections Adopted at Request of a Nongovernmental Entity: New 0, Amended 0, Repealed 0.
Number of Sections Adopted on the Agency's Own Initiative: New 0, Amended 0, Repealed 0.
Number of Sections Adopted in Order to Clarify, Streamline, or Reform Agency Procedures: New 0, Amended 8, Repealed 0.
Number of Sections Adopted Using Negotiated Rule Making:
New 0,
Amended 0,
Repealed 0;
Pilot Rule Making:
New 0,
Amended 0,
Repealed 0;
or Other Alternative Rule Making:
New 0,
Amended 8,
Repealed 0.
Effective Date of Rule:
Thirty-one days after filing.
May 17, 2002
Mary C. Selecky
Secretary
OTS-5384.2
AMENDATORY SECTION(Amending WSR 00-13-009, filed 6/9/00,
effective 7/10/00)
WAC 246-790-010
Definitions.
(1) "Alternate endorser"
means a person authorized by the WIC client to pick up WIC checks
at the local WIC agency and use the WIC checks at the retailer
when the client is unable to do so.
(2) "Appeal ((process)) hearing" means a formal proceeding
to appeal certain program decisions. The appeal hearing process
provides a contractor the opportunity to review the case record
prior to the hearing, to present its case in an impartial
setting, to confront and cross-examine witnesses, and to be
represented by counsel.
(3) "Applicant retailer" means any contractor submitting a completed request for authorization on behalf of a retailer requesting participation in the program.
(4) "Authorized" or "authorization" means the applicant retailer has met selection criteria as determined by the United States Department of Agriculture (USDA) and signed a contract offered by the department signifying eligibility to participate in the WIC program.
(5) "CFR" means the Code of Federal Regulations.
(6) "Contract" means a written legal document binding the contractor and the department, represented by the WIC program, to designated terms and conditions.
(7) "Contractor" means the owner, chief executive officer, controller, or other person legally authorized to obligate a retailer to a contract.
(8) "Department" means the Washington state department of health.
(9) "Disqualification" means the act of revoking the authorization and terminating the contract of an authorized retailer for noncompliance with WIC program requirements.
(10) "Effective policy and program to prevent trafficking"
means a written document that states what ((you)) can and cannot
((do)) be done with WIC checks and the consequences for failing
to follow program requirements. Effectiveness is determined by
documentation that a retailer has provided this written policy to
all employees ((prior to any noncompliance being detected)),
including employees' signatures verifying they have been advised
of the policy and understand the consequences of noncompliance,
both for the retailer and for the employee, prior to any
noncompliance being detected.
(11) "Food company" means a manufacturer or broker of food items.
(12) "Inadequate ((participant)) client access" means the
decision the state agency makes considering a variety of factors
to determine how disqualification of a WIC retailer might affect
a WIC client's access to WIC foods. The procedure includes, but
is not limited to, assessing how many WIC authorized retailers
are in a given service area, how many clients currently use the
retailer in question, and any geographical or man-made barriers a
client would contend with to access WIC foods at a different
authorized retailer.
(13) "Local WIC agency" means the contracted clinic or agency where a client receives WIC services.
(14) "Monetary penalty" means a sum of money imposed by the program for noncompliance with program requirements.
(15) "Pattern" means more than one documented incidence of noncompliance with WIC program requirements in any given contract period.
(16) "Providing credit" means the retailer submitted and
received payment ((on a WIC check)) for ((which the client did
not receive)) all the foods listed on ((the)) a WIC check even
though the client did not receive all the foods at the time the
check was redeemed. ((The client may or may not receive the
remaining foods or something of equal value at a later time.))
(17) "Redeeming WIC checks outside of authorized channels" means not following the rules regarding who can accept WIC checks and how to redeem them. Examples include, but may not be limited to:
(a) A retailer accepting WIC checks without having a signed contract with the WIC program;
(b) A retailer accepting WIC checks payable to a different authorized retailer or a different outlet of the same chain and redeeming them through that other retailer; or
(c) A retailer using WIC checks to repay a debt at a different retailer.
This violation also applies to the retailer who receives and deposits the WIC checks from the retailer who accepted them.
(18) "Reauthorization" or "subsequent authorization" means
the process when a retailer who has a contract with the
((program)) department which is expiring, has reapplied, met the
selection criteria, and signed another contract with the
department ((signifying eligibility)) to participate in the WIC
program.
(((18))) (19) "Supplemental WIC foods" means those foods
containing nutrients determined to be beneficial for pregnant,
breast-feeding, and postpartum women, infants and children, as
prescribed by federal regulations and state requirements, and, as
authorized by the Washington state WIC program.
(((19))) (20) "Trafficking" means buying or selling WIC
checks for cash.
(((20))) (21) "WIC program" or "program" means the federally
funded special supplemental nutrition program for women, infants,
and children administered in Washington state by the department
of health.
(((21))) (22) "WIC retailer" or "retailer" means an
individual store owned by a contractor authorized to participate
in the WIC program.
(((22))) (23) "Wholesaler" means a business entity that
sells food and other items to a retailer.
(((23))) (24) "WIC check" means a negotiable instrument
issued to and used by a WIC client or alternate endorser to
obtain specified supplemental WIC foods ((at)) from a contracted
WIC retailer.
(((24))) (25) "WIC client" or "client" means a woman who is
pregnant, breast-feeding, or postpartum, infant, or child
receiving WIC benefits.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-010, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-010, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-010, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.17.060, 43.21C.120 and 43.20A.550. 91-01-098 (Order 3118), § 246-790-010, filed 12/18/90, effective 1/18/91.]
(2) The WIC program is a federally funded program
established in 1972 by an amendment to the Child Nutrition Act of
1966. The purpose of the program is to provide nutrition and
health assessment((,)); nutrition education((,)); nutritious
food; breast-feeding counseling; and referral services to
pregnant, breast-feeding, and postpartum women, infants, and
children in specific risk categories.
(3) Federal regulations governing the WIC program (7 CFR Part 246) require implementation of standards and procedures to guide the state's administration of the WIC program and are hereby incorporated in this rule by reference. These regulations define the rights, responsibilities, and legal procedures of clients and retailers. They are designed to promote:
(a) Consistent and high quality services to clients;
(b) Consistent application of procedures for eligibility and food issuance; and
(c) Client and retailer compliance.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-050, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-050, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-050, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-050, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-005, filed 6/6/90, effective 7/7/90; 88-14-037 (Order 2638), § 388-19-005, filed 6/30/88.]
(a) ((By December 31 of odd-numbered years,)) A food company
or other entity, such as a local WIC clinic, submits a written
request to the WIC program for authorization of a food((, to)).
The request includes:
(i) Package flats or labels, information on package sizes and prices, and a summary of current distribution, including identification of the wholesaler(s) carrying the food; and
(ii) Assessment of when the new food replaces the old on store shelves when there is a change in formulation.
(b) The WIC program verifies if a food considered for
authorization fits within one of the authorized food categories,
meets the federal requirements of nutritional standards, is
currently available to retailers, and has been available to
retailers for at least one year ((or more));
(c) The WIC program may survey local WIC agency staff and clients for their recommendation regarding need and demand for the food;
(d) The WIC program reviews data and recommendations and
notifies the food company whether or not a food is authorized((;
(e) The WIC program will add any new authorized food to the WIC check and related materials to coincide with the retailer contract period)).
(2) Food companies must notify the WIC program in writing of
any changes in product formulation, product name, packaging,
label design, size, or availability. A food company must notify
the WIC program of any ((such)) changes before any Washington
state wholesaler receives the new product.
If a food company fails to notify the WIC program of any
changes, the WIC program may revoke or deny ((the food's)) WIC
authorization of the product.
(3) ((A food company must obtain written approval from the
WIC program before using the term "WIC approved" or the WIC
program logo.
(4))) The WIC program may require a food company to submit a statement guaranteeing a minimum period of time during which a food will be available in the state of Washington.
(((5))) (4) The WIC program shall refuse any food that
contradicts the principles promoted by the WIC program's
nutrition ((service)) component.
(((6))) (5) The WIC program may limit the number of
authorized foods within a food category.
(((7))) (6) The WIC program may initiate reassessment of any
WIC authorized food at any time.
(7) The WIC program may evaluate a food for authorization outside of the three-year food review cycle if necessary.
(8) A food company must obtain written approval from the WIC program before using the term "WIC approved" or the WIC program logo.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-065, filed 6/9/00, effective 7/10/00.]
(2) Application procedure.
(a) Applicant retailers submit a completed application to the WIC program, including a price list for authorized WIC foods.
(b) The WIC program may require applicant retailers to provide information regarding shelf price records and inventory records showing all purchases, both wholesale and retail, including but not limited to, wholesale receipts, cash and carry receipts, purchase orders, books of account, invoices that identify the quantity and prices of specific WIC foods and other pertinent records that substantiate the volume and the prices charged. Cash register receipts without specific identification of the quantity, unit price, and WIC food purchased are not acceptable as evidence of WIC food purchases.
(c) The WIC program conducts and documents an on-site visit
prior to, or at the time of, initial authorization of an
applicant retailer to evaluate the inventory of WIC foods and
provide training on ((the)) WIC ((retailer handbook))
requirements.
(d) Applications are accepted ((from April 1 of odd-numbered
years until September 30 of even-numbered years)) on an ongoing
basis, except for the six months prior to contract expiration
during which no applications are accepted. Exceptions can be
made in the case of an ownership change or where there is a
documented need for a location in order to assure client access. The WIC program may further limit acceptance of new applications
as needed.
(3) The WIC program shall authorize a distribution of retailers to ensure client access. The WIC program may limit the number of authorized retailers in any given geographic area or statewide to enable effective management of the retailers.
(4) The WIC program bases selection of each authorized
retailer((s)) on the following:
(a) Number of clients served.
(i) An applicant retailer needs to have requests from or the
potential of serving at least fifteen ((or more)) WIC clients who
are currently receiving checks from the WIC program as verified
by the local WIC agency ((for new stores)).
(((b) A)) (ii) Retailers applying for reauthorization must
have a documented check redemption record averaging at least
forty ((or more)) checks per month over a six-month period((,
documented by WIC program statistics reports for stores who are
reapplying)).
(((c))) (iii) Exceptions may be made for:
(((i))) (A) Pharmacies needed as suppliers of special infant
formulas; or
(((ii))) (B) Applicant retailers in isolated areas where
client access cannot otherwise be assured.
In either case, the need must be documented by the local WIC agency.
(((d))) (b) Minimum stock levels.
(i) A retailer or applicant retailer must stock ((of
representative items)) a reasonable variety of items with current
shelf lives from all food categories on the authorized WIC food
list. Minimum quantities specified on the authorized WIC food
list must be on the shelf available for purchase before a
contract is offered ((to the retailer. An applicant retailer
seeking a waiver from the minimum formula stock requirement must
request the waiver in writing for each contract period. No
waivers are granted unless there is an insufficient number of
authorized retailers in a given service area to assure client
access)).
(((e))) (ii) A retailer or applicant retailer is not
required to carry every brand of WIC allowed infant formula, but
must carry at least the minimum quantity of the WIC contract
formulas.
(c) Prices. A retailer's prices ((of)) for individual WIC
foods ((less than)) must not exceed one hundred twenty percent of
the statewide average price ((as calculated at least annually. An applicant retailer seeking a waiver from the one hundred
twenty percent requirement must request the waiver in writing for
each contract period. No waivers shall be granted unless there
is an insufficient number of authorized retailers in a given
service area to assure client access)) for that food at time of
authorization or at any given time in the contract period;
(((f) Possession of)) (d) Business operations. A retailer
or applicant retailer must:
(i) Possess a valid Washington state tax registration (UBI) number;
(((g) Agreement to)) Exception may be made for a store
needed in border towns of Oregon and Idaho to ensure client
access to WIC foods.
(ii) Possess a valid food stamp authorization number.
Exception may be made for a pharmacy needed to ensure client access to hard to find formulas.
(iii) Operate from a fixed location.
(iv) Be open for business a minimum of eight hours per day, six days per week.
(v) Maintain a clean and safe interior environment by, for example, complying with local sanitation rules.
The WIC program may request a health inspection and report by the local health department at any time in the contract period.
(e) Business integrity.
(i) The WIC program will take into consideration if a retailer or applicant retailer has been disqualified from WIC or the food stamp program or has been assessed a monetary penalty in lieu of a food stamp disqualification in the last six years.
(ii) An owner, officer, or partner of a retailer or applicant retailer must not have sold a store to circumvent a WIC sanction.
(iii) A retailer or applicant retailer with any owner, officer, partner, or manager who has been convicted of or had a civil judgment for any of the following in the last six years will be denied authorization or have authorization revoked: Fraud, antitrust violations, embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, receiving stolen property, making false claims, or obstruction of justice.
(iv) The WIC program reserves the right to conduct background checks on any retailer, owner, officer, partner, or manager.
(f) Compliance with the WIC contract.
(i) A retailer must attend face-to-face training on WIC requirements at least once per contract period.
(ii) A retailer must comply with ((training sessions and))
monitor visits((,)) and provide shelf price records and inventory
records, upon the WIC program's request, showing all purchases,
both wholesale and retail, including but not limited to,
wholesale receipts, cash and carry receipts, purchase orders,
books of account, invoices that identify the quantity and prices
of specific WIC foods, and other pertinent records that
substantiate the volume and prices charged ((upon the WIC
program's request;)).
(((h) Business operation from a fixed location;
(i) Open for business a minimum of eight hours per day, six days per week.
(j) In compliance with local sanitation rules;
(k) Have no history of any of the following:
(i) WIC or food stamp disqualification;
(ii))) (g) History. A retailer or applicant retailer with a history of any of the following may be denied authorization unless client access to WIC food cannot otherwise be assured:
(i) Redeeming WIC checks without ((authorization)) having a
signed contract with the department;
(((iii))) (ii) Changing ownership more than twice during a
((two)) three-year ((contracting)) contract period;
(((iv))) (iii) Failing to implement corrective action
imposed by the WIC program within the time specified;
(((v))) (iv) Failing to complete payment, within the time
specified, of an imposed monetary penalty or reimbursement of an
overcharge((; and
(vi) Refusing to accept training from the WIC program.
Exceptions may be made if client access cannot otherwise be assured)).
(5) The WIC program may deny a retailer authorization for failure to meet any of the stated selection criteria.
(6) The WIC program may reassess an authorized retailer's compliance with the retailer selection criteria any time in the contract period and must terminate the contract of any retailer which fails to meet them.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-070, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-070, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-070, filed 10/27/92, effective 11/27/92; 91-06-029 (Order 145), § 246-790-070, filed 2/26/91, effective 3/29/91. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-070, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-020, filed 6/6/90, effective 7/7/90; 88-18-022 (Order 2681), § 388-19-020, filed 8/30/88; 88-14-037 (Order 2638), § 388-19-020, filed 6/30/88.]
(2) The contract lists all authorized retailers by name and location. Individual retailers may be added, changed, disqualified, or deleted by contract amendment without affecting the remaining retailers.
(3) Duration of contract.
(a) The WIC program issues contracts for a maximum period of
((two)) three years. ((All contracts expire on March 31 of
odd-numbered years.))
(b) Neither the WIC program nor the contractor is obligated
to renew the contract. The WIC program must notify contractors
in writing not less than fifteen days before the expiration of a
contract which is not being renewed ((by the program)).
(c) Authorization is valid for no longer than the period stated in the contract. The retailer must reapply to be considered for subsequent authorization in the WIC program.
(d) The contractor or the WIC program may terminate the contract at any time by submitting a written notice to the other party thirty days in advance.
(e) The contract is null and void in the event of a retailer closure or change in ownership.
(f) The contractor cannot voluntarily withdraw from participating in the WIC program in order to avoid being disqualified.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-080, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-080, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-080, filed 10/27/92, effective 11/27/92; 91-23-078 (Order 215), § 246-790-080, filed 11/19/91, effective 12/20/91. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-080, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-025, filed 6/6/90, effective 7/7/90; 88-14-037 (Order 2638), § 388-19-025, filed 6/30/88.]
(2) The retailer must stock sufficient quantities of authorized WIC foods to meet the needs of WIC customers, but not less than the minimum stock levels.
(3) The retailer must redeem WIC checks made payable only to their store or with the words "any authorized WIC vendor."
(4) The retailer must accept WIC checks from a WIC customer on the "first day to use," the "last day to use," or any day in between the dates printed on the WIC check. The retailer must submit the WIC check for payment within sixty days from the "first day to use."
(5) The retailer must refuse WIC checks that have the purchase price missing, the client's signature missing, the "first day to use" or the "last day to use" missing, or that are dated too early or too late.
(6) The retailer must refuse WIC checks with purchase amounts over the "not to exceed" amount printed on the check.
(7) The retailer must ((enter)) write the actual purchase
price of the specific quantity of WIC authorized foods on
((each)) the WIC check before witnessing the WIC customer
countersign((s)) the check.
(8) The retailer must accept only WIC checks on which the WIC customer's countersignature matches the first customer signature on the check.
(9) The retailer must refuse WIC checks that are altered in any way.
(10) The retailer must refuse ((to accept)) WIC checks from
any other retailer.
(11) The retailer must redeem WIC checks for only the supplemental WIC foods and in no more than the quantity specified on the check.
(12) The retailer must post the prices of WIC foods so they are visible to the public.
(13) The retailer must provide supplemental foods at the current price or at less than the current price charged to other customers.
(14) The retailer must not sell WIC-authorized foods after the manufacturer's expiration date.
(15) The retailer must reimburse the WIC program for documented overcharges and payments made on improperly handled WIC checks.
(16) The retailer must not seek restitution from WIC customers for WIC checks not paid, partially paid, or reclaimed by the WIC program, nor seek restitution through a collection agency.
(17) The retailer must not request cash or give change in a WIC transaction.
(18) The retailer must not impose a surcharge or charge sales tax on any food purchased with WIC checks.
(19) The retailer must refuse WIC customers' requests for exchanges or cash refunds for returned WIC foods. Exceptions may be made for exchange of food due to spoilage or expired date not noticed by the WIC customer at the time of the WIC transaction. The exchange must be for the identical WIC allowed brand and size as the original authorized food.
(20) The retailer must not issue rain checks, any form of credit, or otherwise charge the WIC program for foods not received by the WIC customer at the time the WIC check is redeemed.
(21) The retailer must treat WIC customers with the same courtesy provided to other customers.
(22) The retailer must comply with federal and state nondiscrimination laws.
(23) The contractor is responsible for the actions or inactions of its owners, officers, managers, employees, agents, and authorized retailers with regard to participation in the WIC program.
(24) The manager of the retailer or ((an)) at least one
authorized representative, such as head cashier, must attend the
mandatory training on WIC program requirements and procedures
prior to issuance of a contract and as otherwise required by the
WIC program. ((Those)) All individuals receiving training must
sign a document verifying their attendance and understanding of
the contents of the training. The WIC program provides this
training at no cost to the retailer.
(25) The individuals attending training must inform and train other employees on WIC program requirements and WIC check cashing procedures.
(26) The retailer must provide access to its facilities at all reasonable times for WIC program representatives to monitor, to provide training or technical assistance, and to evaluate performance, compliance, and quality assurance.
(27) The retailer must provide access to redeemed WIC checks for the purpose of review by the program representative during any on-site visit.
(28) Retailers must maintain inventory records showing all purchases, both wholesale and retail, for a period of at least one year after the expiration of the contract with the WIC program. These inventory records include, but are not limited to, shelf price records, wholesale receipts, cash and carry receipts, purchase orders, books of account, invoices that identify the quantity and prices of specific WIC foods, and other pertinent records that substantiate the volume and prices charged and provide WIC program representatives access to those records on request.
(29) Each retailer must provide the WIC program with a
completed price list of authorized WIC foods on request((, but
not more than twelve times per year)) or at least quarterly.
(30) The contractor must notify the WIC program in writing of any change of ownership, retailer name, location and/or cessation of operation for any reason at least thirty days before the effective date of the change.
(31) Contractors must observe time lines, such as deadlines for submitting price lists and returning properly signed contracts. Failure of contractors to do so may result in denial or termination of authorization.
(32) Contractors must take corrective action as directed by the WIC program. Examples of corrective action include, but are not limited to, payment of monetary penalties and reimbursements, conducting monthly education buys, and filing requested progress reports.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-085, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-085, filed 8/6/97, effective 9/6/97.]
(2) Preauthorization visits.
(a) Visit is scheduled in advance.
(b) The WIC program representative provides training on the
WIC Retailer Handbook ((which)) that includes information on WIC
foods and WIC check handling, and collects information on WIC
food stock levels and shelf prices.
(c) The retailer signs the preauthorization visit form verifying receipt of the training, understanding of program requirements, and the commitment to train store personnel.
(3) Compliance visits.
(a) Visit may or may not be scheduled in advance;
(b) The WIC program representative may do some or all of the
following during a visit: Review WIC check handling procedures,
WIC food stock levels, expiration dates and prices, WIC checks
negotiated but not yet deposited, shelf price records, wholesale
receipts, cash and carry receipts, purchase orders, books of
account, invoices that identify the quantity and prices of
specific WIC foods, and other pertinent records that substantiate
the volume and prices charged((,)); provide training or technical
assistance((,)); and verify implementation of a corrective action
plan.
(c) The WIC program representative documents the name of the
retailer, the name of the program representative, the names of
all persons interviewed, the date of the visit, any problems or
concerns detected ((or the observation the retailer appears to be
in compliance)), any corrective action plan if problems are
detected, and the signatures of the program representative and
the retailer.
(4) Compliance purchases.
(a) The WIC program representative acts covertly;
(b) The ((WIC)) program representative may make a purchase
using WIC checks or may attempt trafficking;
(c) The WIC program representative completes a report on the visit itemizing information including but not limited to, a description of the checker involved, the time and date of the transaction, the number of check stands opened and closed, other customers in line, exact items purchased and/or refused, the prices charged, comments of the checker, observations of the investigator or the investigative aide, any stock deficiencies noted, any other pertinent information, and the signature of the investigator.
(5) Inventory audits.
(a) The WIC program representative requests inventory records showing all purchases, both wholesale and retail, by a contractor for a retailer. Acceptable forms of inventory records include wholesale receipts, cash and carry receipts, purchase orders, books of account, invoices that identify the quantity and prices of specific WIC foods, and other pertinent records that substantiate the volume of WIC foods purchased and prices charged. Cash register receipts without specific identification of the quantity, unit price, and WIC food purchased are not acceptable as evidence of WIC food purchases.
(b) The WIC program representative compares the inventory records provided by the contractor with information from the WIC data system showing the volume of WIC food purchased.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-090, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-090, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-090, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-090, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-030, filed 6/6/90, effective 7/7/90; 88-14-037 (Order 2638), § 388-19-030, filed 6/30/88.]
(a) Buying or selling WIC checks for cash (trafficking);
(b) Selling firearms, ammunition, explosives, or controlled substances for WIC checks;
(c) Selling alcohol or tobacco for WIC checks;
(d) Charging WIC for food not available to buy and having no documentation of having had enough food on the shelf for WIC clients to buy;
(e) Providing unauthorized food or other items to WIC customers in lieu of or in addition to authorized WIC supplemental foods;
(f) Selling or offering to sell foods with expired shelf lives;
(g) Charging the WIC program for foods not received by the customer;
(h) Charging the WIC program more for authorized WIC supplemental foods than other customers are charged for the same food;
(i) Providing credit or nonfood items to customers in a WIC transaction;
(j) Charging WIC customers cash or giving change in a WIC transaction;
(k) Redeeming WIC checks outside of authorized
channels((;)). For example, a retailer accepting WIC checks
without having a signed contract with the WIC program ((and)); a
retailer accepting WIC checks ((payable elsewhere then working
out an exchange with that other retailer)) and redeeming them
through a different authorized retailer or a different outlet of
the same chain; or a retailer using WIC checks to repay debt at a
different authorized retailer. This also includes the retailer
who receives and deposits the WIC checks from another retailer;
(l) Failing to write the actual purchase price on the WIC
check at the time of the WIC transaction; ((and))
(m) Failing to maintain adequate stock of WIC foods on the retailer's shelves; and
(n) Providing false information in connection with an application for WIC authorization.
(2) The WIC program may deny payment to, impose monetary penalties on and disqualify retailers for noncompliance with WIC program requirements and terms of the retailer contract.
(3) The WIC program must seek reimbursement from retailers for documented overcharges and for payments made on improperly handled WIC checks.
(4) Retailers found in noncompliance, except for the
offenses listed in the first five rows of the table in subsection
(6) of this section, will be notified by the WIC program and
given the opportunity to correct the deficiency. Methods of
notification include, but are not limited to, technical
assistance contacts and notice of correction letters. ((Repeating any)) After the opportunity for corrective action, a
retailer who repeats an act of noncompliance will be subject ((a
retailer)) to sanctions according to the sanction schedule.
(5) When the WIC program denies ((a retailer authorization,
denies)) payment, imposes a monetary penalty, requests
reimbursement, or disqualifies a retailer, the program must give
the contractor written notice not less than fifteen days prior to
the effective date of the action. ((The)) Denial of
authorization and permanent disqualification are effective the
date the notice is received by the contractor. Every notice must
state what action is being taken, the effective date of the
action, and the procedure for requesting an appeal hearing if the
action is one which can be appealed.
(6) The WIC program must disqualify the WIC retailer for the following:
Violation |
Length of Disqualification |
Disqualification from the food stamp program by the USDA food and nutrition service; | Time period corresponding to food stamp program disqualification |
Conviction for trafficking in WIC checks or exchanging firearms, ammunition, explosives, or controlled substances for WIC checks; | Permanent |
One incidence of trafficking; | Six years |
One incidence of exchanging firearms, ammunition, explosives, or controlled substances for WIC checks; | Six years |
One incidence of exchanging any form of alcohol or tobacco for a WIC check; | Three years |
A documented pattern of charging WIC for food not available to buy and having no documentation of having had enough food on the shelf for WIC clients to buy; | Three years |
A documented pattern of
overcharging, including charging
more than the shelf price(( |
Three years |
A documented pattern of charging for food not received by the customer; | Three years |
A documented pattern of redeeming WIC checks outside of authorized channels; | Three years |
A documented pattern of providing credit or nonfood items, other than alcohol, alcoholic beverages, tobacco products, cash, firearms, ammunition, explosives, or controlled substances as defined in 21 N.S.C. 802, in exchange for WIC checks; | Three years |
A documented pattern of selling unauthorized foods or selling more than the amount of food listed on the WIC check. | One year |
(8) Prior to disqualifying a retailer, the WIC program must consider whether the disqualification would create inadequate access to WIC foods for WIC clients. If the WIC program determines a retailer's disqualification would result in inadequate client access to WIC foods, the WIC program may impose a monetary penalty in lieu of disqualification.
(9) Monetary penalties are calculated in accordance with federal regulations using the following formula:
(a) Average the retailer's monthly volume of WIC business over at least the six-month period ending with the month preceding when the notice to the retailer is dated;
(b) Multiply the average by ten percent (.10);
(c) Multiply that number by the number of months for which the store would be disqualified. This is the amount of the monetary penalty.
(10) Monetary penalties must not exceed ten thousand dollars for each violation. For a violation warranting permanent disqualification, the monetary penalty is ten thousand dollars. If several violations are documented during the course of one investigation, the department must impose a monetary penalty for each violation, not to exceed a total of forty thousand dollars.
(11) Monetary penalties and reimbursements must be paid to the revenue section of the department within the time period specified in the notice. Retailers who fail to pay within the time period specified in the notice will be referred to a commercial collection agency and disqualified for the length of time corresponding to the violation.
(12) When a retailer who has already been sanctioned for noncompliance is found out of compliance again, the department must double the sanction. A monetary penalty in lieu of disqualification is not an option for third or subsequent incidences of noncompliance.
(13) A contractor who fails to give the specified notice of closure, a change in ownership, retailer name, and/or location is liable for resultant costs incurred by the WIC program.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-100, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-100, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-100, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-100, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-035, filed 6/6/90, effective 7/7/90; 88-14-037 (Order 2638), § 388-19-035, filed 6/30/88.]
(a) Notice of denial of payment;
(b) Denial of authorization;
(c) An authorization determination made using retailer selection criteria;
(d) Termination of the retailer contract for cause;
(e) Termination of the retailer contract because of a change in ownership or location, or cessation of operations;
(f) Monetary penalty in lieu of disqualification;
(((d))) (g) Reimbursement; or
(((e))) (h) Disqualification.
(2) Actions not subject to appeal are:
(a) Expiration or nonrenewal of a WIC contract;
(b) ((Department determination regarding inadequate client
access to WIC foods; and
(c))) The validity or appropriateness of client access criteria;
(c) The department determination regarding inadequate client access to WIC foods;
(d) The validity or appropriateness of retailer selection criteria;
(e) The determination whether the retailer had an effective policy and program in place to prevent trafficking and whether ownership was aware of, approved of, or was involved in the violation;
(f) Disputes regarding check payments (other than the opportunity to justify or correct an overcharge or other check error); and
(g) Disqualification based on a food stamp program disqualification.
(3) When the action being appealed is disqualification, the retailer must cease redeeming WIC checks effective the date specified in the notice and must not accept WIC checks during the appeal period. The department will not pay any WIC checks redeemed by a retailer during a period of disqualification.
(((3))) (4) A request for an appeal hearing must be in
writing and:
(a) State the issue ((raised));
(b) Contain a summary of the contractor's position on the issue, indicating whether each charge is admitted, denied, or not contested;
(c) State the name and address of the contractor requesting the appeal hearing;
(d) State the name and address of the attorney representing the contractor, if applicable;
(e) State the contractor's need for an interpreter or other special accommodations, if necessary; and
(f) Have a copy of the notice from the program attached.
(((4))) (5) A request for an appeal hearing must be filed at
the Adjudicative Clerk's Office, Department of Health, 1107
Eastside St., P.O. Box 47879, Olympia, WA 98504-7879. The
request must be made within twenty-eight days of the date the
contractor received the notice.
(((5))) (6) The decision concerning the appeal must be made
within sixty days from the date the request for an appeal hearing
was received by the Adjudicative Clerk's Office. The time for
rendering the decision may be extended by as many days as all
parties agree to with good cause.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-120, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-120, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-120, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-120, filed 12/18/90, effective 1/18/91; 90-12-112 (Order 2960), § 388-19-045, filed 6/6/90, effective 7/7/90; 88-18-022 (Order 2681), § 388-19-045, filed 8/30/88; 88-14-037 (Order 2638), § 388-19-045, filed 6/30/88.]
(2) The retailer advisory committee meets at least two times per year.
(3) The membership of the retailer advisory committee consists of representation of at least the following:
(a) Washington Food Industry;
(b) Manager or checker trainer from a large chain;
(c) Manager or checker trainer from a small chain;
(d) Minority-owned retailer;
(e) Instructor of a checker training program with a technical college;
(f) Local WIC agency staff person;
(g) Current or former WIC client;
(h) Administrative representative, such as loss prevention or risk manager or human resources representative, from any size retailer;
(i) Owner of an independent retailer (single store); ((and))
(j) A union representative; and
(k) A military commissary.
[Statutory Authority: RCW 43.70.120 and 7 C.F.R. 246.12, 15, and 18. 00-13-009, § 246-790-130, filed 6/9/00, effective 7/10/00. Statutory Authority: RCW 43.70.120. 97-16-117, § 246-790-130, filed 8/6/97, effective 9/6/97; 92-22-036 (Order 314), § 246-790-130, filed 10/27/92, effective 11/27/92. Statutory Authority: RCW 43.20A.550. 91-01-097 (Order 3117), recodified as § 246-790-130, filed 12/18/90, effective 1/18/91; 88-18-022 (Order 2681), § 388-19-050, filed 8/30/88; 88-14-037 (Order 2638), § 388-19-050, filed 6/30/88.]