Last Update: 12/2/15

Chapter 468-305 WAC

GENERAL PROVISIONS

WAC Sections

Definitions.
What is the purpose of these rules?
TOLL COLLECTION
What toll payment methods are available on WSDOT toll facilities?
What can I do to arrange for toll payment before I use a toll facility?
Is there a way for me to pay the toll after I drive on a toll facility before I get a toll bill?
What happens when I use a toll facility but do not have an account or I have insufficient funds in my account?
What should I do once I receive a toll bill in the mail?
What happens if I do not pay or dispute my toll charge?
What can I do once I received a notice of civil penalty?
What can I do if I dispute my tolls, fees and/or civil penalty?
What can I do if I want to pay the tolls but dispute a fee or civil penalty?
Are any vehicles exempt from paying a toll?
What is required for a qualified vehicle to claim an exemption?
How are rental car transactions processed?
TOLL ACCOUNTS
How can I open a Good To Go!™ toll account?
How do I replenish my account?
What happens if my payment does not go through when opening or replenishing an account?
What are the various statuses that my account could be in?
How can I get a refund if I close my Good To Go!™ account?
In what order will my payment be applied to what I owe in toll charges?
What happens if my check does not clear my bank?
What forms of payment will be accepted by the customer service center?
What toll payment methods are accepted at the TNB toll booths?
TOLL VIOLATIONS AND PENALTIES
What happens once my dispute is received?
What happens if I disagree with the outcome of my dispute?
What happens if I request an in-person hearing?
How will I be notified of the hearing decision?
What information about my toll charges is available prior to the administrative hearing or submission of a written dispute?
What evidence will be before the administrative law judge at the hearing or when reviewing the written dispute and waiver of hearing?
What is the final order?
When is payment due if I am found to have committed the toll violation?
How do I find out if a hold has been placed on my vehicle registration renewal?
How do I pay amounts forwarded to a collection agency?
DISPOSITION OF SECTIONS FORMERLY CODIFIED IN THIS CHAPTER
468-305-010
Who collects the toll charges on WSDOT toll roads and bridges? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-010, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-015
What is "dynamic toll pricing"? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-015, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-020
What is "variable toll pricing"? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-020, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-030
What is the State Route 167 high-occupancy toll (HOT) lanes pilot project? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-030, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-110
Why should I use a Good To Go!™ Pass? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-110, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-120
What is a photo toll? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-120, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-122
What is a Pay By Plate? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-122, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-124
What is a Customer-Initiated Payment? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-124, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-130
What is a Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-130, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-132
What information will be included in a Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-132, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-135
What happens if I don't pay my Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-135, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-140
How do I dispute a toll charge? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-140, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-302
Do I need to establish a separate Good To Go!™ account for each Good To Go!™ toll road or bridge that I use? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-302, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-310
What are the different types of Good To Go!™ toll accounts available and what information is required for each? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-310, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-420
What administrative services are provided to WSDOT toll customers without charge? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-420, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-500
What is a toll violation? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-500, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-502
What is a civil penalty? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-502, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-505
What is a notice of civil penalty (NOCP)? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-505, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-510
How do I pay a NOCP? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-510, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-515
How can I contest or dispute a notice of civil penalty? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-515, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-520
How do I submit a written dispute and waiver of hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-520, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-525
Who reviews the Written Dispute and Waiver of Hearing Form? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-525, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-530
How do I request an in-person administrative hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-530, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-550
What is the burden of proof at the hearing or for the written dispute and waiver of hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-550, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-562
Can I appeal a final order? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-562, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-572
Will interest be charged if an NOCP is not paid? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-572, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
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