What is the purpose of this chapter?
What definitions apply to this chapter?
PROTECTION AND USE OF CONFIDENTIAL INFORMATION
What personal information about me does DVR keep on file?
Can DVR obtain personal information about you?
What happens if DVR receives information that indicates I have a previous history of behavior involving violent or predatory acts?
Can I ask DVR to change incorrect information in my case service record?
Can DVR share personal information in my record with others?
How does DVR protect personal information about drug, alcohol, HIV/AIDS and sexually transmitted diseases?
Can I obtain copies of information in my case service record?
How does DVR protect personal information that is released for audit, evaluation or research?
Can a guardian or another representative act on my behalf with DVR?
How do I ask for an exception to a rule in this chapter?
What happens after I submit a request for an exception?
What if a DVR counselor makes a decision about my VR services that I don't agree with?
What is the client assistance program (CAP)?
What is mediation?
When can I ask for mediation?
Who arranges and pays for mediation?
Is information discussed during mediation confidential?
If the mediation session results in an agreement, do I receive a written statement of the results?
What is a fair hearing?
How do I request a fair hearing?
After I submit a request for a fair hearing, when is it held?
What is a prehearing meeting?
Do I receive a written fair hearing decision?
Is the fair hearing decision final?
Can DVR suspend, reduce or terminate my services if I request a fair hearing?
Under what conditions does DVR provide and/or pay for vocational rehabilitation services to individuals?
What VR services are provided without determining whether services or benefits are available from another program or organization?
What if looking for services and benefits available from another program would delay or interrupt my progress toward achieving an employment outcome?
Does DVR pay for a VR service if services and benefits are available from another program or organization, but I don't want to use them?
Does DVR consider academic awards and scholarships based on merit as comparable benefits?
How does DVR determine whether I must pay part of my VR services using my own financial resources?
Do I have to pay a portion of my VR services if I receive assistance or income support from another public program?
What financial information does DVR use to decide if I need to help pay for VR services?
How is the amount I pay for VR services determined?
What personal resources are not counted in the decision about whether I have to help pay for services?
What VR program services am I not required to help pay for?
Can I select the services and service provider of my choice?
What is informed choice?
How does DVR support the informed choice process?
What if I don't know how to use the informed choice decision making process?
What decisions can I make using informed choice?
What information and assistance will DVR provide to help me make informed choices about VR services and service providers?
What happens if DVR cannot serve every eligible person?
How are individuals selected for services when DVR is operating under an order of selection?
What are the criteria for priority category 1—Individuals with most severe disabilities?
What are the criteria for priority category 2—Individuals with severe disabilities?
What are the criteria for priority category 3—Individuals with disabilities?
What vocational rehabilitation services are available to individuals from DVR?
What are assessment services?
What are independent living services and/or evaluation?
What are information and referral services?
What are interpreter services?
What are job placement services?
What are job retention services?
What are maintenance services?
What are occupational licenses?
What are personal assistance services?
What are physical and mental restoration services?
What are the medical treatments DVR does not pay for?
What is rehabilitation technology?
Under what conditions does DVR provide vehicle modifications as a rehabilitation technology service?
What types of insurance can DVR pay for?
What types of assistive technology insurance can DVR pay for?
What types of assistive technology warranties can DVR pay for?
What are self-employment services?
What vocational rehabilitation services can DVR provide to my family member(s)?
What types of child care does DVR provide to my family members?
What is substantial counseling and guidance?
What are tools, equipment, initial stocks and supplies?
What are training services?
What is on-the-job training?
What is post-secondary training?
What is technical or vocational training?
What is basic education/literacy training?
What is community rehabilitation program (CRP) training?
What other training does DVR provide?
What conditions apply to receiving training services at an institution of higher education?
Can I receive training services from a private school, an out-of-state training agency or an out-of-state college?
What are transition services?
What are translation services?
What are transportation services?
Under what conditions does DVR provide a vehicle?
What happens if DVR has a question about my driving safety?
What other services does DVR provide?
What are post-employment services?
What is supported employment?
Who is eligible for supported employment?
Who decides if I am eligible for supported employment?
What is competitive work in supported employment?
What is an integrated setting in supported employment?
Is my work setting integrated if my interactions at the work site are with nondisabled supported employment service providers?
What is transitional employment?
What are supported employment services?
What are ongoing support services?
What are extended services?
Does DVR provide extended services?
Who provides the extended services I need?
What is natural support?
What is required for me to change from supported employment services to extended services?
What if my counselor and I cannot secure a source of extended services or natural supports?
Under what conditions does DVR close my case service record for supported employment?
Under what conditions does DVR provide supported employment services as post-employment services?
Who can apply for vocational rehabilitation services?
Am I required to provide proof of my identity and work status?
If I don't live in Washington, can I receive VR services?
Can I receive VR services if I am legally blind?
Can I receive VR services if I am Native American?
How do I contact DVR if I don't speak English?
What other methods of communication does DVR use?
Does DVR translate written communication for people who don't speak English?
How do I apply for VR services?
Who is eligible to receive VR services?
How does DVR determine if I am eligible?
After I submit my application to DVR, how long does it take DVR to make an eligibility decision?
What if a DVR counselor cannot presume that I am capable of working as a result of receiving VR services because of the severity of my disability?
Am I eligible for VR services if I receive Social Security disability benefits?
What criteria are not considered in the eligibility decision?
What is involved in a trial work experience?
What if I cannot participate in a trial work experience?
What is an extended evaluation?
What happens if DVR determines that I am not eligible or no longer eligible for VR services?
If I am not eligible for VR services, can DVR help me find other services and programs to meet my needs?
What is an assessment for determining vocational rehabilitation needs?
Do I have to disclose criminal history information to DVR?
What other assessments might be required?
What is an individualized plan for employment (IPE)?
Who develops an IPE?
What information does DVR provide to help me develop my IPE?
What are the options for developing an IPE?
Does DVR support any job I choose?
What if the employment goal I choose is religious in nature?
What must be included on the IPE form?
When does the IPE become effective?
Is the IPE reviewed and updated?
Under what conditions does DVR loan equipment, devices or other items to me?
What if I need an item customized for my own personal needs?
What conditions apply to the use of a device, tool, piece of equipment or other item that is loaned to me?
What happens if I fail to return a device, tool, piece of equipment or other item if requested by DVR?
What happens to a device, tool, piece of equipment or other item if I need it when my DVR case service record is closed?
Why does DVR close a case service record?
How does DVR determine that I have achieved an employment outcome?
Am I involved in the decision to close my case?
Under what conditions does DVR follow up with me after my case is closed?